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Why and how to create your own Brand Community

Brand community: why and how to create your own?

Today's consumers are increasingly looking for authenticity and commitment from companies. The brand community is becoming a major strategic lever in a marketing plan. It enables companies to federate their customers, partners and supporters around a shared vision, universe and values.

Unlike social networks, where you have no control over data, formats or algorithms, a brand community lets you regain control.

In this article, discover how a brand community can strengthen your marketing strategy, build loyalty among your members, and become a sustainable business asset, whether you're in BtoC or BtoB.

What is a brand community?

A brand community is a group of people gathered around a company, a product or shared values. Unlike an audience (which is often passive), a community is active, engaged and a co-creator of value.

It can take many forms: customer community loyal customers, ambassadors, partners, regular users, collaborators, etc.

The brand community can be :


What distinguishes a brand community?

  • A long-term commitment

  • Interaction between members and with the brand

  • The desire to belong to a group

An audience reads, a community acts. 

On social networks, you manage an audience, whereas on your own platform dedicated to your brand community, you manage... a community! That's why it's often said "that we are a community.

Why create a brand community?

brand community brand building

Creating a brand community enables you to transform your customer relationships from transactional to relational. Here are the main advantages:

1. Regain control over brand image

On social networks, the rules of the game are constantly changing: opaque algorithms, automated moderation, imposed formats, decreasing visibility... Brands have become hearing tenants they don't possess.

Conversely, creating a community platform (community site, mobile application...), it means becoming again owner of the experience.

This way, you are no longer dependent on the rules imposed by social networks and you regain control:

  • You decide brand identity (branding)We'll take into account your graphic charter, navigation, tree structure, editorial tone and visuals.

  • You build an environment that reflects your image and is consistent with your brand positioning.

  • You avoid the dependence on third-party platformsthat can cut your reach overnight.

  • You retain control over your marketing contentsyour formats, your tone

  • You regain control over the value of member data (profile files, registrations, emails, behaviours...)

 

Regaining controlIt also means mastering the narrative around your brand, rather than having it interpreted by others.

2. Building customer loyalty and a sense of belonging

A community gives your customers or users an active role. 

By enabling them to exchange ideas, ask questions and share success stories, you're building a close relationship with your customers. lasting relationship of trust

This improves retentionreduce the churnand develop a more committed customer base.

A community creates a form of emotional closenessmuch more powerful than a simple CRM. It transforms the relationship with the brand into human and social relations.

When a customer feels listened to, valued and connected to other members, they become :

  • less price-sensitive,

  • more tolerant of errors,

  • and above all, more loyal.

 

Direct marketing benefits :

  • Higher retention rate,

  • More frequent repeat purchases,

  • Unsolicited recommendation - customer advocacy (Net Promoter Score effect).

Reminder Loyalty is not just a discount card. It's a lasting connectionwhich requires interaction and recognition.

3. Develop ambassadors

brand ambassador community and advocacy

In every community, there's a "natural elite": those who respond, share, help, speak out. These are your ambassadors.

A well-run community naturally reveals key members: those who get involved, speak out and defend your brand.

By promoting them (interviews, VIP access, rewards), you can create powerful ambassadors who will carry your brand to their network.

 

Why is this an asset?

  • Ambassadors have a natural legitimacy with their peers

  • They can relay your contentanimate your events or act as a mentor

  • They contribute to the scalability of your animation

 

Identify ambassadorsis :

  • monitor qualitative activitynot just quantitative,

  • observe initiative-taking (content creation, animation, spontaneous moderation),

  • identify influencers sometimes discreet but very credible.

 

Why activate ambassadors?

  • They build confidence with others.

  • They become your relaysyour testers, your speakers at events.

  • They multiply your efforts animation.

 

Operational consulting structure a ambassador program with clear roles, benefits, recognition and contribution tools.

4. Create a space for co-creation and innovation

Your members are a source of ideas. Products, services, content...

They can help you improve your offering. By involving them, you develop a unrivalled proximity and feed a participative marketing.

A lively community becomes a think tank. Rather than imagining innovations in a vacuum, why not build them with those who experience your products or services on a daily basis?

Examples of co-creation in a community :

  • Surveys to test a concept

  • Calls for ideas or community challenges

  • Collaborative workshops

  • Votes for roadmap priorities

 

Strategic benefit This type of approach strengthens buy-in, reduces the risk of product failure, and gives rise to truly desired innovations.

Remember: a brand that listens and acts gains legitimacyagility... and goodwill.

5. Offer exclusive, high-quality content

brand community content marketing

Unlike social networks, which favor short, viral and sometimes superficial formats where everything is public, a community deserves to be a place where people can express themselves. quality, targeted contentdesigned to last.

A platform dedicated to your brand community offers :

  • exclusive content (expert videos, interviews, previews, behind-the-scenes, lives, photos, advanced tutorials, revelations...)

  • from reserved resources to members (webinars, white papers, podcasts...)

  • deeper exchanges in a secure space

  • a personalized experience that reinforces perceived value

 

Immediate effect exclusivity creates perceived value, and provides a good reason to remain active over time.

Bonus: this content can be reused for nurturing or sales pitches.

6. Building a relational and sustainable brand

At a time when mistrust of brands is on the rise, your customers expect your brand to create ever more trust and authenticity through your customer relations by :

  • proof of commitment,

  • transparency,

  • the sincerity of exchanges

... to create a long-term relationship of trust.

When your members say "I'm part of this brand" or "I'm proud to be a member", you've gained more than a customer: you've gained an ally.

And of course, this changes everything in your marketing, recruitment, communication... and sales results.

7. Structuring a premium member base

With a community, you can also develop a subscription modelof membership or reserved access platformWe're creating new sources of revenue, data and qualified interactions.

A brand community is not limited to animating a free database: it can also be direct monetization leverage.

By structuring a premium member baseyou offer more value to those who are willing to invest more... and you create a sustainable business model.

What is a premium member in a community?
This is a member who has access to reserved services, content, events or advantages, often via :

  • a monthly or annual subscription,

  • membership of a specific program,

  • access by invitation or co-option.

Possible advantages of a premium model for a community :

  • Early or exclusive access to content, products or events,

  • Participation in small groups, masterminds, round tables,

  • Enhanced visibility in the community (badges, status, roles),

  • Partner benefits (discounts, third-party services, gifts, etc.).

Why structure a premium member base for a community?

  • This enhances the value of your expertise and content,

  • This selects the most committed and qualified members,

  • This creates a club effect (social proof, rarity, status),

  • This generates recurring revenue while strengthening commitment.

Possible business models for a community :

  • Freemium subscription (free access + paid options),

  • Corporate offer (premium access for company teams),

  • VIP event packages,

  • Ambassador Club by selection or sponsorship.

 

Please note This model assumes platform that makes it easy for you to member and subscriber management access rights and personalized experiences, payments, segmentation... while complying with the RGPD.

8. Regain control of your marketing data

brand community data marketing

Marketing and social data (likes, comments, subscribers and profiles) are fragmented, difficult to exploit and often inaccessible in detail.

On a community platform, you can access first-party data structured and precise.

What is First-Party Data?

Visit first-party data are the information collected directly by a company from its users, customers or prospectsthrough its own channels: website, mobile application, registration form, community platform, e-mail interactions, etc.

Unlike third-party data (from external sources) or second-party data (from a partner), first-party data is :

  • reliablebecause they are collected at source,
  • relevantbecause they are directly linked to the brand's ecosystem,

  • RGPD compliantif collection is transparent and voluntary.

 

Lirst-party data for your brand community allow you to :

  • Mapping your community member types, routes, frequency of connection.

  • Measuring real engagement What content, what formats, at what times?

  • Identifying weak signals topics on the rise, emerging trends, sticking points.

Marketing use cases :

  • Create segments for personalized nurturing.
  • Prioritize offers or events according to real, not assumed, expectations.
 

Tip A good community strategy includes an analytical dashboard from the outset, to help manage the animation.

Brand community: BtoB vs BtoC

The fundamentals are the same, but the dynamics may differ depending on the typology of your brand community:

In BtoC :

  • Strong emotional dimension (sport, beauty, lifestyle)

  • More rhythmic, event-based entertainment (live shows, customer events, games)

  • More influence (UGC, ambassadors, customer reviews)

In BtoB :

  • More expert communities, often vertical (sector, business, issues)

  • Objectives: networking, exchange of best practices, monitoring, collaboration

  • Greater expectation of added value in content (white papers, training, feedback)

In both cases, the community becomes a differentiating factoroften copied but hard to match.

How do you build your brand community?

brand community marketing strategy

Here are the main steps to building a strong community:

  1. Define your Mission and Vision What will your community be used for? For whom? Why now? How does it bring people together? Why should members join you?

  2. Define your goals Mission: carrying a Mission is mandatory, but the brand community must also meet marketing, sales and HR objectives... it's up to you to determine the right KPI'S. Be careful: objectives can be both quantitative and qualitative!

  3. Choose a dedicated community platform and/or mobile application : independent of social networks, your community website and / or your community mobile application must be customized to 100% with your brand identity and graphic load, your marketing content, adapted and customizable functionalities according to your needs... 

  4. Identify the first strategic members Loyal customers, motivated partners, committed employees, ambassadors and enthusiasts...

  5. Offer regular content and interaction news, resources, events, theme groups...

  6. Encouraging initiative Let the members have their say. Co-create formats with them, and don't forget to offer your appreciation!

  7. Measure and value Track commitment, participation and retention rates. Thank and reward those most involved.

What's next? Towards 100 % community marketing

Online community platform and mobile community application

Brands can no longer simply broadcast messages. They must create spaces for dialogue, experience and co-construction. Visit community-based marketing is no longer an option, it's a reality. core strategy.

What if your brand became a a place for living, sharing and inspiration for your customers, partners and members?

SuperConnectr can help you create a 100 % community platform in your colorsa thought for your business modelyour loyalty challenges and your brand image.

FAQ (Frequently Asked Questions) - Everything you need to know about the brand community

Are you just starting out in community marketing, or are you looking to convince your in-house teams? Here are the answers to the most frequently asked questions, to help you better understand the benefits and mechanisms of a brand community.

What is a brand community?

A brand community is an active group of people united around a brand, its values, products or vision.

Unlike an audience, a community is involved, interacts, co-constructs and generates value. It can include customers, partners, collaborators and even fans.

What's the difference between audience and community?

L'audience is often passive: it reads, watches or consumes your content.
Visit communityA community is active: it exchanges, comments, contributes, defends or even co-produces. An audience receives, a community interacts.

What are the advantages of a brand community?

The advantages of a brand community are many:

  • Long-term customer loyalty

  • Natural recommendation (word-of-mouth)

  • Member-generated content (UGC)

  • Regaining control over data and formats

  • Identifying powerful ambassadors

  • Opportunities for co-creation, innovation and monetization

Is it just for the big brands?

Not at all. Any structure - start-up, SME, association, local brand or BtoB - can create a community. What counts is the intentionthe value to members and the consistency with your positioning.

Which platform should you use to create a community?

Ideally, a community platform personalized with your brand's colorswith tailored features: member profiles, segmentation, exclusive content, analytics, events, roles and rights.
Example SuperConnectr: the SuperConnectr platform lets you create a customized community space (community website and mobile application), whether you're a company, a federation or a brand.

Discover the SuperConnectr community platform!

An all-in-one community platform, 100%, customized with your brand universe.

Give the members of your community a community web platform and mobile application to manage, animate and promote your community!

SuperConnectr: All-in-one community platform and application
BtoB Community Marketing Business Asset

BtoB community: the business advantage of community marketing

Create a BtoB community in an increasingly competitive business environment is becoming a business asset not to be overlooked.

Differentiation is no longer based solely on product or price, but on the quality of the relationship and trust between customer and service provider. And this bond is community who wears it.

Visit community marketing is becoming an essential strategy for engaging customers, partners and resellers, while boosting growth.

In this article, find out why and how a BtoB community can become your best business asset.

Definition: what is a BtoB community?

A BtoB (Business to Business) community is a group of professionals, customers, partners or stakeholders gathered around a companya producta service or a common challenge.

Unlike a simple audience, a community is active, committedand contributes to value creation for the entire ecosystem.

A BtoB community can include :

  • From customers who share their feedback, best practices and ideas for improvement around a software or solution: it's a customer community.

  • From business partners (resellers, integrators, franchisees...) who together develop a lasting relationship with the company

  • From members trade unions or federations wishing to pool their expertise: it's a trade association or an interprofessional union.

  • From experts gathered in clusters, competitiveness clusters or business clubs.

Visit BtoB community marks the transition from a linear commercial relationship to a a collaborative, lasting relationship based on trust.

Why create a BtoB community?

Btob community

Creating a BtoB community means making a long-term commitment. It means building a trusting, lasting and proactive relationship with its members.

Here are the reasons why creating your own BtoB community will become an essential business asset for your organization:

Create a strong, lasting bond with your customers

btob community link building

In a context where offers are increasingly similar, it's the quality of the relationship that makes the difference.

A community goes beyond the transaction. It transforms your customers into partners, ambassadors and co-builders. You become a point of reference in their day-to-day professional lives.

Result: a higher retention rate and a churn reduction significant.

Valuing the voice of the customer

The members of your community have a voice. And that voice is precious.

By giving them a place to express themselves, you can feed your strategic thinking, your product roadmap and your customer service. They become co-actors in your growth, and their testimonials reinforce your credibility, as do their suggestions for fine-tuning your offers.

In short, they enrich your vision and your business over the long term!

Accelerating mutual help and support

An active community becomes a natural support lever. Your customers exchange ideas, share best practices and answer questions. 

Fewer tickets for your support team, more satisfaction for your users. All in a friendly atmosphere where everyone feels useful and recognized.

Identify your strategic customers

Enterprise Community Platform: Customer Community

In a lively community, the most active members naturally reveal themselves. These are often your future ambassadorsyour beta-testers, your referents. They embody your brand and become powerful relays of influence

By promoting them, you consolidate your reputation and influence in theBtoB ecosystem.

Developing innovation and co-creation

A BtoB community is a formidable think tank. 

By involving your members in the design of your future offers or functionalities, you gain in relevance and detect real needs. You innovate faster and more accurately. 

Co-creation becomes a performance lever and a differentiating factor.

The different types of BtoB communities

Each BtoB company can develop its own community model, depending on its target, its business and its mission. Here are a few examples:

  • Customer community A forum for exchanges between users of the same product or service. Objectives: customer loyalty, support, co-development.

  • Partner community A collaborative space for distributors, resellers and franchisees. Objectives: resource sharing, network animation, sales synergies.

  • Member community A structure dedicated to the members of an association or trade union. Objectives: commitment, pooling, representation.

  • Expert community A network of professionals focusing on a specific theme or issue. Objectives: collective intelligence, monitoring, influence.

  • Community of learners The "Alumni Group": an ongoing educational dynamic for trainees or alumni of a training organization. Objectives: skills enhancement, mutual support, professional networking.

Each type of community has its own specific features, but all share a common foundation: creating value through human relationships.

How do you effectively manage a BtoB community?

Community animation objectives

Creating a community is one thing. Animating it is quite another. It requires a clear strategy, dedicated human resources and a long-term vision. Here are the key levers for keeping a community alive and engaged:

Setting the tone and establishing a culture

A community needs reference points. It needs to understand its purpose, its mission, its rules, its mindset. 

Create a community charterMake your values clear. Create an atmosphere in which everyone can speak freely and feel legitimate.

Offer a variety of interaction formats

Events, webinars, surveys, forums, videos, newsletters, podcasts, article publications... 

The more diversified your channels, the more you can reach all your members according to their preferences. Interaction should be simple, accessible and regular.

Valuing the most committed members

Don't hesitate to showcase your ambassadors: testimonials, interviews, badges, exclusive access... 

Recognition is a powerful driver of engagement. It turns occasional contributors into pillars of the community.

Keeping things lively

A community that falls asleep is a community that dies. 

Hence the importance of a Community Builderresponsible for stimulating, relaunching and connecting. He is the guarantor of the link and the catalyst of collective dynamics.

Offer a dedicated community platform

Community management and animation tools play a key role. A good community platform can centralize exchanges, disseminate information, organize events and connect members. 

good community animation software supports you in structuring and industrializing your day-to-day operations, in particular by automating your various management and animation tasks. 

Finally, choose a community-based solution that offers community website and a community application mobile (on smartphones) so that your platform can adapt to your members' uses and expectations of engagement. 

This community platform must be customized to your image and colors to reflect your brand a real game changer for developing a sense of belonging.

Community animation tool

Conclusion: a forward-looking strategy for BtoB companies

The BtoB community is a powerful lever, too often under-exploited. It transforms a passive audience into an active, engaged, co-creative network. It embodies a new way of thinking about customer relations: more human, more horizontal, more sustainable.

By investing in a community strategyBtoB companies gain in commitment, loyalty and influence.

Are you ready to make your community your best business asset?

FAQ (Frequently Asked Questions)

What is a BtoB community?

A BtoB community brings together professionals around a common company, product or issue. It fosters commitment, collaboration and co-creation within a professional ecosystem.

Why create a BtoB community?

Creating a BtoB community helps build customer loyalty, strengthen relationships with partners, accelerate innovation and reward the most active members.

What is the role of the Community Builder in BtoB?

The Community Builder is responsible for animating and developing the community. He or she connects members, stimulates exchanges and ensures that everyone finds their place in the ecosystem.

What's the difference between community and audience?

An audience is passive: it receives your content. A community is active: it interacts, contributes and creates value with you.

Discover the SuperConnectr community platform!

An all-in-one community platform, 100%, customized with your brand universe.

Give the members of your community a community web platform and mobile application to manage, animate and promote your community!

SuperConnectr: All-in-one community platform and application
community website create an online site to engage your members

Community website: create an online site to engage your members

A community website is much more than just a showcase site: it's a digital space dedicated to the life of your community, where members of an organization, network or brand can interact, share, learn, contribute and help each other.

At a time when social networks are no longer enough to create a lasting bond, having your own community site is becoming a real lever for growth and loyalty.

What is a community website?

A community website is a online platform dedicated to a targeted community: customers, members, employees, students, partners, etc.

It enables members to connect with each other, access exclusive content, take part in exchanges and events, and actively contribute to the life of the group.

Unlike a classic showcase site, a community site focuses on interaction and commitment, with advanced collaborative features and a logic for managing members and community members.

What's the point of a community website?

community website

A community website fulfils several essential objectives in a company's strategy. creating and animating a community for any organization.

Above all, it creates links between members around a common mission or shared interest. Where social networks reach an audience but remain generic and difficult to control, the community site offers a secure, targeted and qualified framework for organizing exchanges and animation through to your own brand universe (white label).

It's a space that fosters peer-to-peer support, promotes individual and collective initiatives, and lets you interact without the algorithmic limitations of traditional platforms.

It also facilitates the distribution of high value-added content and offers a tailored experience to each member according to their profile or level of commitment.

Finally, it becomes a powerful lever for co-construction: surveys, votes, feedbacks, exchanges of ideas... Organizations (associations, federations, companies...) can thus adjust their offer, anticipate needs and test new proposals with a captive, qualified audience.

Key features of an effective community website

Online community platform

Here are the essential features of a modern community platform, with a high level of graphic and functional customization:

  • Customizable member profiles

  • Dynamic directory members, companies or partners

  • News feed and internal messaging

  • Private or thematic groups

  • Events and calendar (registration, management, reminders)

  • Shared resources documents, photos, videos, replays, podcasts, articles...

  • Registration or qualified data collection forms

  • Customizable notification system

  • Community reporting and dashboards

Depending on your need for a tool to digitize your community, you can now choose from one of the following community animation software combined with a member management software and members on your community site.

Who should create a community site?

A community site is aimed at all organizations that want to engage an audience around their activity or mission:

  • Trade associations

  • Cross-industry unions

  • Clusters and competitive clusters

  • B2B companies (communities of customers, ambassadors, partners)

  • Business clubs and networks

  • Local authorities or territories

  • Training structures, schools, alumni

  • Volunteer associations

  • Community of investors...

How do you create a community website?

Here are the basic steps for creating a community.

  1. Defining the mission of your community and its objectives

  2. Identify your target members and their expectations

  3. Choosing the right platform for your community site

  4. Structuring content and sections

  5. Launch a first circle of active members

  6. Animate regularly with content, events, interactions

  7. Measuring community activity and adjust

We also invite you to read our dedicated article, which lists all the 10 golden rules for animating and engaging a community. Just note that your community website allows you to orchestrate your community strategy.

Which tool should you use to create your community site?

Community platform - community management software

Many solutions exist, but not all of them are suitable for true community use.

At SuperConnectrwe offer a all-in-one community platformentirely customizable to your brand universe (logo, colors, typography, tone, images), customizable with your brand identity, available in web version and mobile application.

You'll find all the essential functions mentioned above, in an easy-to-administer interface.

You can also consider other tools, depending on your budget, your level of technical expertise and your objectives.

Best practices for animating a community site

Launching a community site is a decisive step, but bringing it to life over the long term is the key to its success.

To prevent your platform from becoming a mere repository of information, it's essential to define a clear and regular animation plan.

This starts with the creation of an editorial calendar: every month or every quarter, program highlights (events, publications, thematic exchanges).

Interactivity is also key. Vary the formats: articles, videos, replays, polls, lives, podcasts, testimonials... These media should encourage participation and identification. And don't forget to reward the most active members by giving them visibility or an ambassadorial role. This encourages involvement and stimulates the collective dynamic.

Animation also means listening: take the time to read reactions, to respond, to consult your engagement dashboard. Adjust your actions according to what your members like and dislike.

Finally, involve members in co-creating content or suggesting topics. An active community site is one where everyone feels free to contribute, recognized for their contributions, and motivated to return.

Why has creating a community website become a strategic lever in 2025?

Public social networks are saturated. Brands today are looking to regain control of their audience by creating a direct, lasting and engaging link with their members. The need for connection, recognition and collective action drives organizations to build their own relational ecosystems.

A community site also makes it possible to regain control over your community's data.

Unlike social platforms, where the data belongs to the digital giants, here you control registrations, preferences, interactions, participation rates...

This enables more accurate data collectiona finer targetingand a further analysis user behavior.

At the same time, you offer your members a secure environmentRGPD-compliant, with clear governance over their personal data.

A a well-designed community site becomes a strategic asset :

  • It reinforces brand image

  • It improves satisfaction and retention

  • It creates a dynamic of recommendation and co-creation

  • It feeds your content and feedback on an ongoing basis

How about a mobile application for your community?

Community application

A community website is a solid foundation on which to unite your members. But in a world where mobile use far exceeds desktop use, offering a community mobile application is a differentiating and strategic asset.

An app keeps your members connected everywhere, all the time, with push notifications, quick access to their profile, groups, events or resources.

It anchors your community in their daily lives, creating a fluid, intuitive and personalized experience.

For your teams, a community mobile application also simplifies member engagement, by facilitating access to key content and interactions.

It's also a strong signal: offering an application in your brand's colors shows that you place the relationship with your members at the heart of your strategy.

That's why at SuperConnectr, each community site can be accompanied by its own customized white-label mobile applicationfully aligned with your your brand universe, your graphic charter and your relational tone.

9. Industrialize without dehumanizing

The more your community grows, the more complex the management load can become. It becomes essential to automate certain actions: welcome messages, event reminders, membership reminders, e-mail summaries of new community activities, push notifications on your community application...

This frees up your time for high value-added interactions.

However, be careful not to fall into cold automation. Every point of contact must remain human: personalize your messages, keep your voice authentic, regularly offer sincere spaces for exchange. It's the balance between automation and attention that will make the difference.

Modern tools make this hybridization possible: automating repetitive tasks while maintaining moments of privileged human contact. Only then will the community grow with confidence and involvement.

As your community grows, it becomes essential to structure repetitive tasks (welcoming new members, reminders, role management, moderation, etc.). Automate what can be automated... without forgetting the authenticity of human relations.

Conclusion: the community website, a pillar of your digital strategy

Community platform

So you see: building a community websiteis to build a genuine digital living space for your members. It's the ideal tool for boosting engagement, facilitating community management and accelerating your impact.

So, are you ready to create your own community platform?

FAQ (Frequently Asked Questions)

What is a community website?

A community website is an online platform that enables a community (customers, members, employees, etc.) to come together, interact and share content, events and resources around a common goal or mission.

Why create a community site instead of a social network?

A community site lets you control the user experience, regain control over your data, avoid the algorithms of social networks and offer a secure, 100 % framework in line with your brand image.

Who is a community website for?

Any organization or group wishing to structure its exchanges: associations, unions, clusters, brands, business clubs, alumni, internal company networks, etc.

Is a mobile application essential?

Not mandatory, but highly recommended. An application allows you to stay connected to the community everywhere, all the time, with greater responsiveness and natural use on your smartphone.

Are my data and those of my members secure?

Yes, an RGPD-compliant community site gives you total control over the data collected, its use, and its security, unlike social platforms where you have no real control.

Discover the SuperConnectr community platform!

An all-in-one community platform, 100%, customized with your brand universe.

Give the members of your community a community web platform and mobile application to manage, animate and promote your community!

SuperConnectr: All-in-one community platform and application
Building a community: 10 steps to success

Building a community: the 10 key stages of creation

Building a communityBuilding an engaging community means building a sustainable relationship ecosystem around a shared mission. Whether online or in a physical environment, creating an engaging community relies on a well-thought-out strategy, appropriate tools and regular community animation.

Community building is a real profession, and it has a name: the Community Builder. It's up to him to build a community and lead it on a daily basis.

Definition: what is a Community Builder?

Visit Community Builder is a community builder. Unlike the Community Manager that drives social networks, the Community Builder designs the strategy, defines the mission, chooses the right tools and gathers the first members. He or she structures the community from its very beginnings, giving it a lasting, evolving form that is consistent with the vision of the organization behind the community.

His role is comparable to that of an architect in a construction project: he designs the foundations, frames the structure and makes sure that everything stands up over the long term.

The Community Builder's job is multi-faceted: project management, management, communication, marketing, sales, customer/member relations...

The Community Builder is a real 5-legged sheep who must know how to create links and trust, recruit and retain members, understand the issues and needs of the community, organize events, publish content that creates value for members... 

The Community Builder's greatest strength Community building: listening to the community, based on the organization's mission and feedback from its members.

1. Define the objectives of your community event

Community animation objectives

Building a community can't be improvised: it starts with a clear direction. Ask yourself these structuring questions:

  • What are the objectives of your company or association?

  • What value do you want to bring to your members?

  • What values do you want to defend collectively?

For example, a customer community may aim to create a space for feedback and co-construction, a community of entrepreneurs to encourage mutual support, or a professional collective such as a Cluster or Pôle de compétitivité, to strengthen and structure a sector.

The clearer your raison d'être, the more you'll attract members who share this intention and will be naturally inclined to commit from the very first exchanges and, above all... to make a long-term commitment.

Above all, ask yourself the right questions: why do you want to building a community ? Would you like to :

  • Building customer loyalty?

  • Increase brand awareness?

  • Create mutual support among your members?

  • Test new services or products with your users?

Clear objectives will guide all your choices: the type of members to bring together, the tools to use, the content to publish, and so on.

2. Formulating a founding mission to build a community

Community mission

A strong mission statement acts as a magnet for potential members. It gives direction and coherence to your project.

Values create a common culture: they reassure, bring people together and guide behavior.

A good community value proposition is based on three essential pillars value perceived by members, the tangible benefits they derive, and the reciprocity of commitments between members and organizers.

Without it, you're just building another information channel, not a real community.

A strong community is built on a foundation of meaning. It is therefore essential to define an engaging missionthat resonates with the aspirations of your future members. This mission will be the backbone of your actions and will enable you to federate a sustainable community around a common goal.

3. Identify community targets and personas

To build a successful community, it's essential to know the people you want to bring together.

This step involves create community personas profiles representing the ideal members of your community.

To do this, ask them about their job, their professional goals, their digital habits, their daily challenges and their desired level of commitment.

Personas will help you refine your message, content, formats and communication channels. For example, a community of young digital freelancers is not animated in the same way as a network of executives from a traditional sector. Similarly, the tone, community management and animation tools and expectations vary according to the age, habits and constraints of your target members.

Finally, start small. Rather than aiming for the big picture right away, focus on a very targeted segment of your audience, and then gradually expand. The quality of your first profiles will guarantee more engagement from the start.

Building a communityBuilding an engaging community means building a sustainable ecosystem of relationships around a shared mission. Whether online or in a physical environment, creating an engaging community relies on a well-thought-out strategy, appropriate tools and day-to-day animation.

4. Choosing the right community animation tools

Community animation tool

Once you've laid the foundations, you'll need to choose the right tools to support the growth of your community.

These tools must not only centralize data, but also facilitate communication and interaction, automate certain tasks and enhance exchanges between members.

The essential features of a community management and animation platform include :

  • Fine-tuned management of member profiles and status

  • Manage memberships, payments and entitlements
  • Creating thematic groups or circles

  • Internal communication about your news to your members
  • The ability to publish and comment on content

  • Event creation and management

  • A messaging system or direct exchange space

  • Reporting tools to monitor activity

  • A showcase website to promote your community, a private community website and/or a community mobile application

The aim is to enable both simple management on the administrator's side and a fluid experience on the user's side.

And don't forget mobile ergonomics, which are essential today if you want your members to be able to interact wherever they are, and increase engagement at all times.

Depending on your objectives and your audience, you will need to choose a community platform suitable.

Some solutions, such as SuperConnectr, help you manage members, publish content, organize events, segment your base, create a directory or send targeted email campaigns on an online community platform and/or a community application100% in the colors of your company or association brand.

5. Launch the first community interactions

Enterprise Community Platform: Customer Community

The first nucleus is essential: most of the time, they will become your ambassadors.

It acts as a catalyst: if you involve well-chosen profiles from the outset, they will co-create the first standards, contribute to the first content and inspire the next members.

Identify enthusiastic members with high engagement potential from the outset, offer them exclusive content or spaces, and above all listen to their feedback to refine your community experience.

Before animating a large community, start by creating an active core. Invite a few key members to interact, suggest topics and share experiences. This creates an example effect and encourages organic engagement.

6. Set up a regular animation plan

A community without regular animation becomes silent, then invisible. A good animation plan relies on a diversity of formats (events, content, direct exchanges) and coherence with the community's life highlights.

To maintain a lively, ongoing dynamic, it's useful to structure your animation around several complementary levers: plan moments of inspiration (quotes, feedback), participation (surveys, calls for contributions), and recognition (highlighting members). The key is to create rhythm without saturating your members.

L'community animation is based on regularity. Plan a calendar with a variety of formats: inspirational posts, sector or business intelligence, testimonials, interviews, webinars, events, surveys, etc. Each action should bring the mission to life and nourish the bond between members.

7. Identify and promote your ambassadors

A community involvement is a strategic asset. As soon as certain members speak up, spontaneously help or federate other members, identify them as ambassadors.

To reinforce their commitment, you can offer them symbolic recognition (badges, visibility, privileged access), but also involve them in co-hosting (conferences, private groups, voting, beta-testing). An active ambassador attracts and reassures, embodying the community's culture.

Some members will naturally be more involved than others. These are your future ambassadors. Give them a role, value their contributionsInvolve them as co-leaders. They'll be powerful relays in developing the group dynamic.

8. Data-driven community management

Community data management software

L'animating a community can (and should) rely on performance indicators. Analyze the evolution of registrations, connection rates to your platform, reactions to content, or participation in events.

Measuring the vitality of a community requires both quantitative data (number of participations, connection rates, event attendance) and qualitative data: which topics arouse enthusiasm? Which formats trigger conversations?

You can't run a community by instinct. Analyze activity, participation rates and the most engaging content. Adjust your actions according to feedback, and measure progress. Modern community tools offer comprehensive dashboards for this purpose.

9. Industrialize without dehumanizing

The more your community grows, the more complex the management load can become. It becomes essential to automate certain actions: welcome messages, event reminders, membership reminders, e-mail summaries of new community activities, push notifications on your community application...

This frees up your time for high value-added interactions.

However, be careful not to fall into cold automation. Every point of contact must remain human: personalize your messages, keep your voice authentic, regularly offer sincere spaces for exchange. It's the balance between automation and attention that will make the difference.

Modern tools make this hybridization possible: automating repetitive tasks while maintaining moments of privileged human contact. Only then will the community grow with confidence and involvement.

As your community grows, it becomes essential to structure repetitive tasks (welcoming new members, reminders, role management, moderation, etc.). Automate what can be automated... without forgetting the authenticity of human relations.

10. Anticipate the evolution of your community

Building a community doesn't mean freezing a system. A successful community is in perpetual motion. It evolves with its members, its partners, its technological environment, and even with the social or economic context.

To keep it relevant and alive, plan regular listening sessions: satisfaction questionnaires, qualitative interviews, surveys, co-construction sessions.

These times enable us to detect new expectations, identify weak signals and prioritize improvements.

Evolution also involves innovation: new meeting formats, experimental tools, changes to the business model or mode of governance...

Stay on top of trends and involve your members in the choices you make. They'll be all the more loyal and active for it.

Organize regular debriefing sessions (feedback, internal surveys, collaborative workshops) and document what has been learned. A strong community is one that knows how to renew itself without denying its essence.

A living community is one that evolves. Expectations change, members rotate, customs evolve.

Stay tuned, organize feedback sessions, open up new formats, test innovations... without ever losing sight of your initial mission.

Conclusion: building and maintaining a community

Building a community is much more than a series of tools or actions: it's a human and collective adventure, based on a shared vision of the community. strong missiona commitment and a clear vision.

Each stage covered in this article - from defining objectives to anticipating change - is an essential building block for building a collective sustainable, useful and inspiring.

At a time when brands and organizations can no longer be satisfied with mere audiences, communities become powerful levers of connection, loyalty and value creation.

Take the time to lay the foundations, involve your members from the outset, listen to them, value them... and you'll see the emergence of much more than just a group: a truly committed ecosystem with a wealth of connections!

FAQ (Frequently Asked Questions)

What's the difference between building and animating a community? 

Building a community involves laying the foundations: mission, target, tools, structure. Animation then comes into play to bring this base to life: events, content, interaction.

What is the role of a Community Builder?

The Community Builder designs the community strategy, lays the foundations, structures the tools, federates and animates the members. He's the community's conductor.

What tools are needed to build a professional community?

Community platforms like SuperConnectr make it possible to centralize everything and facilitate member management and membership, share your content, create and manage your events, have access to a directory, create groups, facilitate interaction via messaging or a forum, measure community activity thanks to data and statistics...

How long does it take to build a community?

Depending on ambition, this can range from a few weeks (small pro network) to several months or years for larger or multisite communities.

Why build a community in 2025?

Because brands are no longer just looking to capture an audience, but to create loyalty, commitment and shared value with their publics. Building a community helps to develop a sense of belonging and create an exclusive bond with its members, subscribers, customers, partners, learners...

Discover the SuperConnectr community platform!

An all-in-one community platform, 100%, customized with your brand universe.

Give the members of your community a community web platform and mobile application to manage, animate and promote your community!

SuperConnectr: All-in-one community platform and application
Creating a community: 12 examples of communities to create in 2025

Create a community: 12 examples of communities to create

Create a community has become much more than a marketing trend: it's a strategic lever for all companies and associations wishing to strengthen loyalty, develop commitment, co-construct with their audiences and federate players around a common mission.

But what exactly do we mean by "creating a community"? How do you distinguish it from an "audience"? And, above all, where do we start? 

Whether you're a company, a brand, an association, a business network, a competitive cluster or a training structure, the challenges are often the same: federating, structuring, leading and sustaining a collective dynamic.

This is why we often speak of "building a community", and why a new profession has been created in recent years: that of "Community Builder".

In this comprehensive guide, we cover :

  • The fundamental difference between audience and community

  • Visit different types of communities customers, members, partners, learners, collaborators, franchisees, etc.

  • Visit key steps to creating a community objectives, mission, animation, first ambassadors...

Whether you want create a BtoB, association, brand or regional communitythis guide will help you lay the foundations for a successful creating a community.

Audience or community: what's the difference?

Creating a community begins by making a clear distinction between a concept that is often confused: the audience. For although these two terms designate groups of people linked to an organization, they refer to radically different logics.

Audience or community

The audience: passive, punctual, disembodied

A audience refers to a group of individuals exposed to a content or brand. It can be large, occasional or volatile.

On social networks, an audience is measured in followers, impressions or views. But these indicators say nothing about real engagement, or the quality of the relationship.

Audiences are by nature transmitter-centric The brand communicates, the audience receives.

The link is often unidirectional, and audience involvement remains limited. They may consume, like or comment... but rarely contribute actively or forge links with other members.

The community: active, sustainable, involved

A community is based on a logic of relationshipof share and active participation. It involves people gathered around a common interest, a mission, or a collective experience. Its members are not simply exposed to a brand: they are part of it.

A community creates horizontal link between its members. Everyone can speak up, share their experiences, respond to a peer, recommend a good practice or a person.

The organization is no longer the only sender: it becomes the facilitator, the animator, the host of this collective dynamic. The community acts as a trusted third party.

The community is also part of the long time. It evolves, changes and grows with its members. It is not a channel, but a a living, interconnected space.

Why create an engaged community rather than accumulate followers?

Many organizations still confuse visibility with engagement. By extension, there is confusion between "audience" and "community".

However, a wide audience is not necessarily a loyal community. You can have 50,000 subscribers and zero real interaction. Conversely, a community of 500 active members can generate dozens of contributions, ideas and recommendations every week.

Create a communityis to choose relational value rather than raw reach (mass). It means investing in depth of connection instead of chasing ephemeral virality.

It means banking onlasting commitment, l'collective intelligence and co-construction rather than simply pushing content.

In short, an audience look at. A community participate. An audience follows. A community act.

And in a world where loyalty, differentiation and activation are key, it's community that makes the difference.

What are the different types of community?

Create a communityAbove all, it's about creating a space of trust where people share a common identity, mission, interests or goals.

But not all communities are alike. Here's an overview of the main types of community you can create, depending on the nature of your organization.

Enterprise Community Platform: Customer Community

Create a customer community (BtoB or BtoC)

Creating a customer community for your company, is to create a space where your customers can be valued, be the first to know about your news, exchange ideas, ask questions, share feedback, recommend your solution or even co-create products and services with you.

For a BtoB communityThis often promotes information about the company's products and services, training, peer support, loyalty development and product improvement.

For a BtoC communityThis can take the form of enthusiast groups, ambassadors, advanced users or VIP clubs.

A community platform for your BtoB or BtoC customer communityThis is an essential tool for managing and promoting your brand.

Key benefits of a customer community :

  • Strengthen loyalty and retention by involving customers in an exchange space.

  • Encourage peer-to-peer support and reduce pressure on customer service.

  • Gather valuable feedback to improve products or services.

Creating a brand community

Visit brand community brings together people who share a common strong adherence to a brand's universe, values and image. It often goes beyond the simple framework of consumption to create a veritable sense of belonging.

It can include customers, prospects, ambassadors, fans or influencers.

It strengthens brand identification and amplifies its influence, in particular through branded platform to animate your community.

Key benefits of a brand community :

  • Strengthen brand identification, sense of belonging and market differentiation.

  • Amplify visibility through spontaneous recommendations and word-of-mouth.

  • Create a strong and lasting emotional bond with brand ambassadors and committed fans.

Create a community of ambassadors or influencers

Members of a community of ambassadors or influencers are often advanced users, passionate customers or key influencers.

They represent the voice of your brand, participate in your campaigns and carry your message. Bringing them together in a dedicated community strengthens their commitment, the recognition they receive for their role, and their ability to spread the word about your brand.

Key benefits of a community of ambassadors or infuencers :

  • Create a solid bond of trust and increase the number of organic talks about your products or services.

  • Facilitate the co-creation of personalized content and offers.

  • Strengthen social proof and trust in your brand.

Create a community of partners (resellers, distributors, integrators)

Members of a community of ambassadors or influencers are often advanced users, passionate customers or key influencers.

They represent the voice of your brand, participate in your campaigns and carry your message. Bringing them together in a dedicated community strengthens their commitment, the recognition they receive for their role, and their ability to spread the word about your brand.

Key benefits of a community of ambassadors or infuencers :

  • Create a solid bond of trust and increase the number of organic talks about your products or services.

  • Facilitate the co-creation of personalized content and offers.

  • Strengthen social proof and trust in your brand.

Create a community of testers or beta users

Ideal for software publishers, startups or innovative brands, the community of testers or beta users helps improve the offer before it goes to market.

It involves users in the idea generation, creation and validation process.

Key benefits :

  • Build user loyalty and gather concrete feedback on the "user experience".

  • Involve customers in product innovation and iteration.

  • Fostering future adoption through co-construction.


 

Create a community of investors or strategic stakeholders

The community of investors or strategic stakeholders is particularly useful for growing structures, mission-driven companies and cooperatives.

This community makes it easier to involve shareholders or financial backers in the long-term vision of a company's development and news, while benefiting from proven consideration and recognition.

Key benefits :

  • Promote transparency and trust in governance.

  • Provide access to high-level strategic feedback.

  • Facilitate investor buy-in and involvement.

Create a community of members (associations, federations, unions, clusters, competitiveness clusters, etc.)

In associations, members are not simply members: they are often active contributors, project leaders or even representatives.

Visit community of members of an association or federation enables the exchange of information on the challenges facing the economic ecosystem, the industry or the profession in a given region, the sharing of best practices, and a stronger collective voice with public and private partners.

A community platform to help you managing your professional association becomes essential to facilitate member management and community animation from a single source.

Key benefits of a membership community for an association or federation :

  • Promote the exchange of best practices and skills development.

  • Provide feedback on needs in the field, to help guide local, regional, national and international initiatives.

  • Strengthen collective representation with partners and institutions.

 

Clusters (Numeum, Digital League...) or competitive clusters (Axelera, Tenerrdis...) are unique in that they bring together companies, research organizations, schools and institutions around a common goal. common sectoral or territorial issues

A community platform becomes a collaborative platform to connect members, encourage cross-fertilization of innovation, structure collaborative projects, leverage local expertise, and steer the network's activities on an industry-wide scale.

Key benefits :

  • Stimulate inter-company and inter-organizational collaboration.

  • Accelerate shared innovation and structuring projects.

  • Promote the expertise and successes of members and the local ecosystem.

 

Inter-professional union networks (MEDEF, CPME, etc.) represent and defend collective interests by federating different branches and economic sectors with state and institutional authorities, but these networks also create cross-functional exchange dynamics. 

Managing an inter-professional union community means enabling members to inform, debate, propose, mobilize and a shared vision. It also means providing tools for coordination between local, regional and national levels.

Key benefits of an inter-professional union community :

  • Promote the circulation of strategic information between members.

  • Unite around common positions and actions.

  • Create a foundation for solidarity and inter-sectoral sharing.

Create a business network community or business club

Often referred to as "business clubs" or "clubs d'affaires", the business networks bring together entrepreneurs, managers and decision-makers with the aim of develop their business thanks to the strength of the collective.

Creating a community as part of a business network is all about giving depth to encounters and building trust between its members to facilitate business referrals to extend exchanges, initiate synergies and foster a network spirit on a day-to-day basis, at physical events and via a community platform to facilitate the exchange of information. networking between its members.

An application for Business Club is often the best solution for facilitating communication and access to the network between members.

Key benefits of a business network community or business club :

  • Multiply business opportunities through regular exchanges and business recommendations.

  • Foster trust and local synergies between members.

  • Structure a team around events and relational rituals.

Create a community of volunteers or contributors

Used extensively by NGOs, associations and event groups, the volunteer community aims to coordinate people who give their time to a common project.

Targeted events help build long-term commitment and loyalty thanks to a strong mission which supports the association.

Key benefits :

  • Facilitate the organization of collaborative projects and field missions.

  • Create a lasting link with committed but non-employee profiles.

  • Publicly promote the collective's actions and impact.

Create a community of learners (training organization, school, alumni...)

Whether learners in initial training, continuing education or graduates, these learning communities facilitate mutual support, access to resources, peer mentoring, networking and alumni involvement.

They extend the value ofeducational experience long after the course has finished and become a veritable Attractiveness lever for future learners in joining a network of professionals

A platform dedicated to a learning community for its training organization is ideal for engage during training and for build member loyalty when it's finished.

Key benefits of a community of learners for a training organization :

  • Stimulate mutual support and the sharing of teaching experiences.

  • Create a lasting bond between the institution and its former learners.

  • Enhance the attractiveness and reputation of the establishment.

Create an employee community (internal, CSR, corporate culture)

In an HR, CSR or internal transformation context, creating a employee community allows strengthen corporate culture, internal commitment and cross-functionality.

This encourages knowledge sharing and collective intelligence, and enables employees to become more involved and, why not, ambassadors for the organization. A internal communication platform or application is ideal for achieving these objectives.

Key benefits of an employee community :

  • Improve internal communication, cohesion and adherence to corporate values.

  • Encourage participative innovation and distributed leadership.

  • Create a cross-functional, inclusive channel for teams to express themselves.

Create a community for a network of franchisees or sites (multi-location)

Networks of sales outlets, boutiques, agencies or franchisees share the need for internal communication, harmonization, dissemination of best practices and a sense of belonging to the network.

A community of franchisees or multi-site networks via a platform and internal community application in the company's colors creating links despite geographical dispersionThe aim is to promote local success stories and create a unifying space for all network members.

Key benefits :

  • Harmonize practices and service levels between facilities.

  • Create a sense of belonging and recognition for the network.

  • Encourage internal communication, feedback on local initiatives and the pooling of know-how.

In short: choosing the right community model for a sustainable community

Create a community is not limited to opening an online group or organizing a few events.

Creating a community is a real strategic project which requires a vision, a strong mission, and a detailed understanding of its audiences.

By clearly differentiating between "audience" and "community", choosing the right type of community to build and laying the right foundations, you maximize your chances of creating a sustainable community, a space that is engaging and useful for all its members.

In a future article, we'll look at how to switch from from choosing the type of community to creating and managing a communityDiscover how to identify and develop your ambassadors, industrialize your processes and effectively manage a community over the long term.

See you in our next article: 

Building a community: 10 key steps.

FAQ (Frequently Asked Questions)

Why create a professional (BtoB) community?

Creating a community enables you to gather around you members who share the same issues, interests or values. It's a powerful lever for building loyalty, generating collective value and strengthening the sense of belonging to a project, association, company or network.

What's the difference between an audience and a community?

An audience is passive: it receives a message. A community is active: it interacts, exchanges and contributes. A community lives, evolves and builds a lasting bond of trust with your organization.

What type of community should I create for my business?

It all depends on your objectives:

  • Build customer loyalty: customer community

  • To unite your partners: ambassador community

  • To animate an economic or business network: business club or B2B community

  • To represent a collective : member community

  • To support learners or employees: internal or training community

The No. 1 challenge is always to clearly define the mission and the value provided.

Do I need a specific tool to manage my community?

Yes. Platforms like SuperConnectr are designed to save you time: a good community platform centralizes the management of members, the sending of emails, the publication of content, the organization of events, the connection and exchange between members, the collection of data, while guaranteeing complete customization to your image.

Is a mobile app really useful?

For professional use, yes. A mobile community application allows your members to stay connected, receive real-time notifications, register for events, consult content or exchange ideas, all in a fluid, colorful environment.

Discover the SuperConnectr community platform!

An all-in-one community platform, 100%, customized with your brand universe.

Give the members of your community a community web platform and mobile application to manage, animate and promote your community!

SuperConnectr: All-in-one community platform and application
Membership management software: the complete guide for associations

Membership management software: the complete guide for associations, clubs and federations

Today, a member management software is essential for good member management and to turn this administrative task into a formality.

Member management has become a day-to-day task in its own right, an essential step in structuring, animating and growing your community.

Associations, federations, business clubs or even business groups, all networks today need software to facilitate efficient, customizable member management.

In this reference guide, you'll discover everything you need to know to understand, choose and implement a member management tool Here's what's at stake, key features, mistakes to avoid, concrete benefits and, of course, best practices for turning your tool into a true community engine.

What is membership management software?

A member management software is a digital solution like SuperConnectr designed for simplify, centralize and automate all member relations tasks of an organization.

It enablesrecord registrations, manage membership status, collect subscriptions, automate reminders, segment your members and offer each member a secure personal space.

This type of software also offers a global vision of the community, facilitates animation and enables you to better manage your community activity thanks to dashboards, monitoring indicators and segmentation and targeting tools.

It is aimed at associations, business clubs, federations and networks of public and private players.

Association membership management software

Why is digitizing membership management a must?

Digital transformation is affecting all spheres of our personal and professional lives, including those of the associative and community worlds.

In a changing environment, marked by the growing expectation of time savingof fluidity and simplicitythe membership management is showing its limitations.

No more Excel spreadsheets, no more cash or cheque payments, and no more manual e-mail reminders.

Members, increasingly accustomed to fast, digital services in their personal lives, expect the same efficiency from the communities they join.

They want to be able to register online, pay for their membership in just a few clicksaccess a personal space and receive their receipts automatically or reminders.

For managers, the challenge is twofold: to meet this growing demand, save time and make your data more reliable.

Digitizing member management not only enhances the member experience, but also helps tooptimize internal tasks, strengthen team coordination and better management of associative and community activities thanks to real-time data.

Improved and professionalized customer relations

Manage memberships is no longer simply about collecting membership fees. It's about creating a true membership experience.

This involves personalizing communications (e-mails, push notifications via a mobile application, news feeds, etc.), adapting membership paths, segmenting your base and supporting each member according to his or her profile, company and expectations.

Against this backdrop, the membership management software becomes a strategic tool. It facilitates the integration of new members, strengthens ties with long-standing members and encourages long-term commitment. By centralizing all interactions and automating contact points, it frees up time allowing teams to focus on higher value-added missions.

Manage memberships associations communities

The essential features of a good membership management software.

Membership management software must offer a robust set of functions, while remaining easy to use. Here are the main ones:

  • Customizable membership forms to adapt fields to your community and collect qualified data as soon as you register.

  • Secure online payment With the ability to offer a digital payment method, and to activate recurring payments or personalized payment schedules.

  • Automated reminders to avoid missed renewals, improve collection rates and maintain an ongoing relationship with your members.

  • Integrated CRM Each member has a complete, automatically-updated profile, which may be linked to their member company, and a history of participation in your events and consultation of content shared within your community (articles, videos, podcasts, shared documents, etc.).

  • Segmentation and dynamic filters This information is used to send targeted communications, personalize access and analyze behavior by member type.

  • Dashboards and reporting Our solutions: track the evolution of your base, visualize your key indicators, anticipate renewals and manage your business in real time.

The benefits of digital membership management

Switching to digital management of your members' memberships means taking a step forward in terms of efficiency, service quality and professionalism.

First of all, you save considerable time by automating administrative tasks. Registrations, payments, reminders and confirmations are carried out without human intervention, drastically reducing errors and oversights.

Your data is centralized, secure and accessible at all times. This gives you a clear, up-to-date picture of your community, enabling you to make informed decisions, and to demonstrate the impact of your actions to your partners and funders.

Finally, you boost member satisfaction. Thanks to a fluid interface, useful reminders, a simple personal space and services accessible 24/7, you can enhance their commitment and encourage their loyalty.

How to choose your membership management software?

The choice of a member management software is not something to be taken lightly.

It's a structuring tool that will impact the day-to-day running of your team, the quality of your relationship with members, and your long-term results.

First and foremost, you need to clearly define your requirements: do you only want a tool for collecting membership fees? Or are you looking for a complete solution for managing members, segmenting your base, animating your community and tracking your indicators?

Then consider the following criteria:

  • Interface ergonomics Good software must be simple, customizable and accessible to all profiles (employees, volunteers, members).

  • Personalization Your tool must be able to adapt to your vocabulary, bylaws, member types and visual identity.

  • Scalability Check that the solution can support your growth, both in terms of number of members and functionality.

  • Support and guidance Do you offer training courses? Responsive support? Accessible documentation?

Take the time to request a demonstration and don't hesitate to involve your team in the final choice.

Community platform - community management software

Frequently asked questions about membership management software

What's the best software for managing members?

There's no single answer. It all depends on your type of structure, your budget and your needs. SuperConnectr is particularly suited to trade associationsfederations, associations business networks, to companies for their customer community or their internal community employees.

Is it possible to manage member payments automatically?

Yes, most modern solutions integrate online payment modules with automatic reminders, renewals and payment tracking. This is a real time-saver, all the more so if payments need to be adapted to different membership levels depending on the type of member (individual or corporate, for example).

Is a mobile application mandatory? No, but it's a real plus. A community application allows you to stay in touch with your members, send them notifications and increase engagement, facilitate access to content, and reinforce your organization's sense of belonging and image, right in your members' pockets.

Online community platform

In a nutshell: choosing the right membership management software for your community

Today, the subscriber management can no longer be summed up in an Excel file and a few e-mails. Member expectations have evolved, tools have advanced, and the benefits of digitization have become too obvious to ignore.

With a solution like SuperConnectr to manage your members and animate your community thanks to a community platform all-in-one, you gain in efficiency, simplicity and personalization. You'll structure your organization, make daily life easier for your teams, and above all, offer your members an experience that lives up to their expectations today.

FAQ (Frequently Asked Questions)

What is membership management software?

It's a digital solution for centralizing all information relating to members of an association: registrations, renewals, subscriptions, personal data, participation history... A good software package helps you save time, structure your exchanges and professionalize the management of your community.

Why digitalize membership management?

Because manual tools (Excel, paper, e-mail) quickly become time-consuming, error-prone and difficult to use. Software lets you automate reminders, collect payments, view your statistics and manage your deadlines with peace of mind.

What features are essential in a good member management tool?

  • Centralized member database
  • Advanced, customizable member segmentation (individual and corporate members)
  • Online payment of contributions
  • Automated renewals
  • Send personalized emails
  • Status and document tracking
  • Dashboards and data export
  • Manage member companies and attach members

Is it suitable for all types of association?

Yes, whether you're a trade union, a federation, a cluster, a professional association, a business or thematic network, software such as SuperConnectr allows you to customize membership levels and access rights, and adapt your operations on its member management and animation software.

Can we also manage member companies?

Yes, SuperConnectr lets you link several members to the same structure, manage access rights by company, simplify global renewal, and promote member companies in a dedicated directory.

Does the platform comply with the RGPD?

Absolutely. Your data is secure, hosted in Europe, and managed in compliance with current regulations. You retain ownership of your data, with clear traceability and configurable access rights.

Is it available to my members via mobile?

Yes, the SuperConnectr platform is available as a web version and a mobile application, 100 % customizable to your colors. Your members can access their space, pay their dues or consult information from their smartphone.

Discover SuperConnectr community management software!

An all-in-one community platform, 100%, customized with your brand universe.

Give the members of your community a community web platform and mobile application to manage, animate and promote your community!

SuperConnectr: All-in-one community platform and application
Community animation software - everything you need to animate your network

Community management software: everything for your network.

A community animation software is essential in a world where the human relationship is becoming a real lever of differentiation, all the more so in the age of all-digital and AI. 

Because yes, theanimating a community Community Building is an Art!

Creating links, maintaining commitment, offering an enriching experience on a regular basis... all challenges that only a community animation software can help to raise the bar in the long term.

Choose a community animation software adapted to your needs is essential for creating a lively, engaged community.

How to choose best community animation software to help you manage AND animate your community? Let's find out.

What is community animation software?

A community animation software such as SuperConnectr is a digital platform forincrease interaction, disseminate content, organize events and engage members of a network or professional or associative community.

Unlike a community management softwareIt's all about bringing the community to life on a daily basis: sharing, interacting, connecting, feeling. It must offer a fluid, intuitive and personalized user experience.

Community platform - agenda and events

Why use community animation software?

  • For maintain the link between members even at a distance

  • For creating commitment rituals (posts, content, events, forums...)

  • For enhance the value of content, people and actions

  • For measure community activity and adjust its actions

In short, good community animation software transforms a group of members into a real, living, mobilized community.

Key features for effectively managing your community

A good community animation software must above all enable you to offer your members a wide range of levers for action.

1. A customizable news feed

This is the heart of the animation. It allows you to publish information, photos, videos, news or announcements, and enables members to :

  • React, comment, share between members
  • Mention other members
  • Follow publications by group or theme

2. Events to punctuate community life

  • Creation of a community diary
  • Online registration / deregistration
  • Speakers, venue, program, partners
  • List of participants to facilitate identification and networking
  • Export the event to your members' personal or professional calendars

3. A structuring content module

Centralize, classify and promote your community content:

  • Articles, videos / replays, podcasts, documents, shared reports...
  • Search by keyword, theme or tag

4. Communication channels between members

  • Instant messaging, private or group messaging for multi-member discussions
  • Discussion forums for structured exchanges on a variety of topics

5. A community emailing tool

  • Transactional emails (registrations, reminders, confirmations, etc.)
  • Targeted newsletters to bring your members back to your community content
  • Customizable templates in your community's colors

6. An activity dashboard

  • Who publishes? Who is commenting? Who's offline?
  • What's the trend in the number of visits? Are they on your community platform or your community app?
  • Which content is most popular?
Online community platform

To sum up: choosing the right community animation software for your network

A community animation software is not a luxury: it's a catalyst.

Community animation software integrated into a online community platform transforms a dispersed collective into a real force, where everyone finds their place, shares, learns and connects with others.

With a solution like SuperConnectrYou'll have a personalized community space that you can manage on a daily basis.

FAQ (Frequently Asked Questions)

What is community animation software?

It's a tool that centralizes all the resources needed to manage, structure and animate an online community. It enables you to publish content, send targeted communications, organize events, keep groups alive, track engagement... and, above all, create a real bond between members.

What's the difference between classic CRM and community software?

A CRM focuses on customer relations. Community software, on the other hand, focuses on interaction between members, content creation, co-construction and ongoing animation. It's a more conversational, participative and relational tool.

Why use dedicated software to animate my community?

Because managing LinkedIn groups, Google Forms, Excel spreadsheets and manual e-mails can quickly become time-consuming. Software like SuperConnectr allows you to structure your animation, personalize your platform with your brand universe, segment your members, automate tasks and keep track of all community activity.

What features are essential for effective network management?

  • Community news feed

  • Internal messaging and notifications

  • Thematic groups and private areas

  • Event management with registration

  • Publish rich content (documents, videos, podcasts)

  • Editorial calendar and engagement dashboards

  • Members and partners directory

  • Transactional e-mails and targeted campaigns

Is it useful for a BtoB network?

In fact, it's essential! In a BtoB network, value lies in connections, the circulation of information, feedback, member visibility and the organization of events. Community animation software can help you professionalize your approach and strengthen member loyalty.

Can I customize the platform to my network's image?

Yes, entirely. SuperConnectr is available in white markingIt can be customized to your graphic charter, logo, colors and tone. It's a space that conveys your identity, developing a sense of belonging and consistency in your communications.

Is there a mobile version?

Yes, a community mobile application is now available for your members. They can interact anywhere, anytime: receive push notifications, register for an event, post to a group... directly from their smartphone.

Discover the SuperConnectr community platform!

An all-in-one community platform, 100%, customized with your brand universe.

Give the members of your community a community web platform and mobile application to manage, animate and promote your community!

SuperConnectr: All-in-one community platform and application
Community management software: how to choose the best community platform?

Community management software: how to choose the best platform?

Choose a community management software adapted to your needs is essential for creating an engaged and dynamic community.

The right community management software must not only facilitate member management, but also offer powerful tools for animating, building loyalty and organizing your actions to manage your community. 

In this article, we will guide you in choosing the right community management software that meets your needs, while optimizing the impact on member engagement.

How to choose best community platform to help you manage and animate your community? Let's find out.

1. Membership management and levels : a key element of good community management software.

A good community management software must above all enable you to manage your members smoothly.

This includes the ability to create multiple membership levelsThis allows for differentiated access to content and services.

For example, a status assigned to a "Premium" membership may be provide access to exclusive resources or reserved events to members with premium status.

Conversely, it is possible to assign a "Guest" status to a member in order to provide limited access to content or events with an ephemeral period to give them a few weeks to discover the benefits of joining your community.

A community management software performant facilitates these tasks, allowing administrators to structure the community as needed.

Community management software Member management

Manage member companies: simplify management and global renewal of attached members.

In addition to managing individual members, it is essential that your community management platform can also take care of the member company management

This ensures better organization and simplified monitoring of the companies that are part of the community. 

A key element is the ability to easily link several members to the same member company. This not only simplifies access and rights management for each member linked to a company. 

A community software makes it easy to the comprehensive membership renewal for all members of a member company. 

online community platform which integrates member company management, helps you to optimize administrative follow-up and contracting.

Membership payment and renewal

Member management must include the possibility of pay directly for membership via the platformThis simplifies the management of renewals.

This enables process automation and reduces the administrative tasks associated with membership, freeing up your time to focus on your core business.animating your community.

2. Directory of members and companies : an indispensable tool for strengthening interactions

Have a member directory integrated into your community management platform is a major feature in facilitating connections and strengthening the sense of belonging.

This directory enables members to get to know each other, search for specific profiles according to their skills, interests or location, and thus create opportunities for collaboration and knowledge sharing within the community.

The member directory is a prerequisite for your choice of community management softwarewhile offering the additional possibility of managing a company directory members and partners to increase the visibility of your members' activities within the community.

In addition, a directory of member companies and partners allows you to see which companies are associated with the community, reinforcing opportunities for partnerships and professional exchanges.

A community management software that includes these features not only enhances the visibility of members and companies, but also strengthens the sense of belonging and collaboration within the community.

Community management software directory of members and companies

Why is a member directory useful?

For members, a community directory is a powerful tool that simplifies interactions.

By making each person's key information visible, it enables users to find experts on a specific subject, contact other members to exchange ideas, or make professional contacts more easily.

For example, in a professional communityA directory allows each member to discover the skills and experience of others, thus encouraging collaboration. The ROI (Return on Investment) for your community members will be all the greater.

Company and partner directory

A directory of member companies or partners also strengthens your community's credibility.

Members can identify which companies are associated with the community, giving them information on potential partners or future collaborations.

It also promotes partner companies, giving them valuable visibility within a community of which they are a part.

A structured directory for both members and companies, is therefore an excellent way of improving internal interaction while strengthening the sense of belonging and exchange within the community.

3. Group management : organize and segment your community effectively

A community management platform allows you to create and manage groups according to members' specific needs. Groups are often useful to help structure your community as it grows.

Groups can be managed to create sub-communities, clubs, commissions, committees, local branches... or segmented by profession, business sector or geographical area.

Whether for public groups, moderate or privateThis flexibility is essential to facilitate the organization and animation of the community. 

A good community management software must offer this possibility, while guaranteeing personalized access rights for each group.

Community management software for group and access management

Public, moderated or private groups

Flexibility in group management is essential for structuring your communication and interactions within the community. You should be able to structure your groups at least like this:

  • Public groups Groups: open to all members, these groups are ideal for building a sense of belonging, easily broken down by profession, by theme, by sector...
  • Moderate groups The following features are available: administrator validation is required before accessing content, thus guaranteeing a certain level of control.
  • Private groups The "invitation-only" rooms are perfect for confidential exchanges, giving you a feeling of exclusivity under your own control.

4. Event management and promotion : fundamental to your community management software.

Events are key to animate a community and keep it active.

A high-performance platform to help you organize your events must include features dedicated to event management and promotion.

community management platform must propose the management of a events agendaThe new website allows members to easily register and keep up to date with your upcoming events.

A good community management software facilitates not only the management of registrations, but also the promotion of events to members. Optimized event management improves member involvement and participation in community life.

Community, event and registration management software

Diary and registration management

The ability to manage a events agenda lets the community know about upcoming events.

This agenda must include registration and de-registration management simply and intuitively.

A good event management tool should also be used to present speakersthe partnersand provide all the necessary information about the event.

What's more, adding professional or personal calendar is an asset that makes organization easier for members.

Promoting and managing events The fluid nature of the site reinforces engagement and enables members to come together around special moments, whether online or in person.

Finally, you must of course send e-mails or notifications to members to alert them to a new event and access the list of registered participants on the day.

5. Customized registration forms : collect qualified data to better manage your community

A community management platform must offer customizable registration forms to enable the collect qualified data as soon as members join the community. 

This enables you to improve your knowledge of your members, better understand their needs, adapt content and segment members more finely according to their interests or objectives.

6. News feed : animate and inform your community at all times

A news feed integrated community management platform  is essential for disseminate important information on a regular basis to animate your community. 

This news feed allows you to share posts, articles, ads, videos, photos.... while encouraging interaction between members.

Obviously, benefiting from a community mobile application in your colors (white label) is a great help in improving proximity and engagement with your members. 

A mobile application to animate your community gives your members access to all the news and information they need at any time, right in their pocket.

Thanks to a community management software Featuring a news feed, members can quickly interact via comments and mentions of other members, reinforcing cohesion and exchanges within the community.

All-in-one community platform: your community space

Media integration and social interaction

A good platform must meet the standards expected by your members, especially when compared with the experience on public social networks.

The integration of videos, photos and documents in publications to make news more attractive is essential. 

In addition, it is important to enable members to react with comments, "likes" and even mention other members in publications to encourage exchanges and strengthen cohesion.

This feature creates a continuous exchange space where members can stay informed and easily interact with the content disseminated by the community.

7. Integrated e-mailing : fidéliser and engage its community to improve retention.

E-mailing is an essential tool for for a community animation platform performance.

A Community Platform must incorporate a e-mailing system to send personalized transactional e-mails (membership confirmations, reminders, etc.) and to conduct targeted e-mailing campaigns.

This enables you to segment your members according to their interests and send them relevant, personalized messages.

Of course, it's important that a good community management software can help you monitor statistical results to evaluate the impact of your campaigns directly via your community management platform.

A community management platform is to sendtransactional e-mails and personalized e-mailing campaigns targeted. 

8. Content management and classification Structure your resources with the right community management software.

The success of a community management platform also relies on its ability to organize and structure the content shared with members. 

Whether it's videos, podcasts, documents, articles, or discussion forumsIt's essential to have a clear and intuitive filing system. These rankings can, of course, be managed at both community and group (or sub-community) level.

Why is content ranking important?

Easy access to resources means members can quickly find the information they need.

If content isn't well organized, members risk becoming disengaged because they can't find what they're looking for.

A community management software must therefore enable resources to be classified intuitively, by category or sub-category, and provide access to a search engine to ensure that every member has easy access to items, documents, videos, podcasts or discussion topics that interest him.

9. Dashboards and data monitoring : measure the impact of your actions with your community management software.

Finally, for manage a community it's crucial to be able to measure the impact of your actions through a detailed dashboard.

This will provide you with precise indicators (KPI's) on member engagement, event attendance and the success of email campaigns.

Using data to adapt strategy

Data allows you to identify what works and adjust your strategy accordingly.

If certain actions don't generate the desired effect, you can adjust your content or campaigns to optimize engagement.

Community data management software

10. Personalize your brand universe (white-label community platform and mobile application)

Stand out from the crowd with a community platform and mobile application is an essential element in asserting your brand and your community's mission.

The power of a community management platform is also its customization as close as possible to your corporate identity. 

Being able to adapt the platform's look and feel to your community's colors and visual identity reinforces the company's image. sense of belonging and immerse them in a world consistent with your brand.

A community platform and mobile application visually aligned with your values and brand image makes the user experience more immersive and memorable.

Community management software white label community platform

Conclusion:
The essential features of a good community management software package

Choose the best community management software for your organization is a combination of features that make it easy to manage members, organize groups and promote events.

Customize your community platformThe integration of an interactive news feed to enhance your communication, and intuitive content management are all criteria to be taken into account.

Thanks to these features in your community management software, you can not only manage your community efficiently, save time, but also maximize engagement and the satisfaction of your members.

Discover SuperConnectr community management software!

An all-in-one community platform, 100%, customized with your brand universe.

Give the members of your community a community web platform and mobile application to manage, animate and promote your community!

SuperConnectr: All-in-one community platform and application
LEcosystème: l'émission TV des communautés et des réseaux d'affaires: L'Equipe des Lyonnes with Alexandra Carraz-Ceselli and Full Sports with Julien Bonnard

🎥 [LEcosystème #11] L'Equipe des Lyonnes and Full Sports network

LEcosystème: broadcasting communities and business networks

Discover the L'Equipe des Lyonnes network with Alexandra Carraz-Ceselli and Full Sports with Julien Bonnard

 

SuperConnectr is proud to present the 11th issue of The ecosystemthe TV show to present and promote business communities and networks in the Lyon metropolitan area, and much more besides! 

On the initiative of and in partnership with SuperConnectr, this program is produced by the media LE [Lyon-Entreprises].

 

The show The ecosystem aims to promote communities and business networks that boost the economy and create high-value connections between the region's decision-makers.

Professional associations and unions, clusters and competitive clusters, business clubs and sports clubs, groups of entrepreneurs, managers and decision-makers...

🎙️ The ecosystem presents its mission, organization, added value, member typology, commitment and current community news in the form of an interview... We make them shine!

 

Discover now the 11th issue on the driving forces of our ecosystem 💪

LEcosystème: Alexandra Carraz-Ceselli of L'Equipe des Lyonnes and Julien Bonnard of Full Sports

Episode #11: The ecosystem with L'Equipe des Lyonnes and Full Sports.

Join us in discovering L'Equipe des Lyonnes network and its founder Alexandra Carraz-Ceselli, as well as Julien Bonnardfounder of Full Sports which supports the LOU Rugby on the animation of its Business Club.

The Lyonnaise Team A network of 3,000 members to bring out the talents of women and promote those who make a difference to public debate.

 

In this issue of LEcosystème , Alexandre Carraz-Ceselli tells us how the idea for L'Equipe des Lyonnes network. 

A community whose Mission is at the heart of this collective's reactor. A network that has brought together ambassadors with a clear objective: help women reveal their talents and influence public debate on the place of women in society, without being opposed to men.

According to Alexandra Carraz-Ceselli :

The idea is to say to ourselves: how can we embody feminism in a positive, voluntary and non-victimistic way? These are the values we have developed at Les Lyonnes. How can we develop feminism without being against men? That's not what we're about, I don't think we can build a fairer society if we're against each other."

From first interviews to podcasts, and events where members can meet on themes that create value for them, The Lyonnaise Team is a community built to feed and influence public debate.

 

What's hot at the moment? 

The Lyonnaise Team invites you to "Official Lyonnais meetingson Saturday, September 28, 2024 at L'Intercontinental Hôtel-Dieu.

The program for this event includes 3 hours of individual coaching for 72 women with 6 dedicated professionals, from among the 40 Lyon-based professionals present, who will accompany them for a day on reassurance tools: image, dressing, mental health, sport...

Information and registration here : https://www.helloasso.com/associations/l-equipe-des-lyonnes/evenements/les-rencontres-officielles-des-lyonnes-28-09-24

 

Visit the official website of the L'Equipe des Lyonnes network here: https://www.lequipedeslyonnes.fr/

 

Full Sports LOU Rugby: networking and hospitality services for the LOU Rugby Business Club and companies.

Full Sports is a sports marketing events company created by Julien Bonnard

"Full Sports is a company with a very strong rugby connotation where I sell hospitality packs all over the world, at all the big rugby events, and especially in Lyon, where I've been working for 12 years with the LOU Rugby to bring in sponsors and sell LOU Rugby hospitality".

The added value offered by Full Sports in particular a network of companies and decision-makers built by Julien Bonnard over nearly 30 years in the world of rugby, notably with the Bourgoin-Jallieu rugby club and the LOU Rugby. 

 

Visit the official Full Sports website here: https://www.fullsport.fr/animation-reseau/

Take part in the show The ecosystem !

You run a community or business network whose members are located in or near the Lyon metropolitan area?

Would you like us to present your event in the The ecosystem ?

Contact us to assess together when and how we can add value to you through the The ecosystem : contact us!

LEcosystème: l'émission TV des communautés et des réseaux d'affaires: L'Equipe des Lyonnes with Alexandra Carraz-Ceselli and Full Sports with Julien Bonnard

🎥 [LEcosystème #10] Digital League Cluster, the Digital family of the Auvergne Rhône-Alpes Region

LEcosystème: broadcasting communities and business networks

Alongside Digital League Cluster, specialized in the Digital sector of the Auvergne Rhône-Alpes RegionSuperConnectr is proud to present the 10th issue of The ecosystemthe TV show to present and promote business communities and networks in the Lyon metropolitan area, and much more besides! 

On the initiative of and in partnership with SuperConnectr, this program is produced by the media LE [Lyon-Entreprises].

The show The ecosystem aims to promote communities and business networks that boost the economy and create high-value connections between the region's decision-makers.

Professional associations and unions, clusters and competitive clusters, business clubs and sports clubs, groups of entrepreneurs, managers and decision-makers...

🎙️ The ecosystem presents its mission, organization, added value, member typology, commitment and current community news in the form of an interview... We make them shine!

Discover now the 10th issue on the driving forces of our ecosystem 💪

LEcosystème: Digital League digital cluster with Frédéric Peyrard

Episode #10: The ecosystem with the Digital Cluster: Digital League and the Digital Summ'r event.

Join us on a journey of discovery through the Cluster Digital League, the digital family and its co-chairman Frédéric Peyrard.

Find out more about the event Digital Summ'r on Thursday, August 29, 2024 with Lina BenhalimaDigital League's Events Manager!

Digital League is the Digital Cluster of the Auvergne Rhône-Alpes region :

An ecosystem with 452 members in Auvergne-Rhône-Alpes: companies, schools, laboratories and investors.

Digital League is to promote the development of digital companies in Auvergne-Rhône-Alpesof promoting the ecosystem and supporting innovation and growth of the region's digital industry.

Digital League asserts itself as the1st digital community in Auvergne-Rhône-Alpes. 

In this issue of LEcosystème, Frédéric Peyrard presents Digital League and the raison d'être of this Cluster specialized in the digital sector. Find out how it works, who its members are, how it is deployed at regional level, and how it organizes events and digital activities. 

Indeed, on this last point, SuperConnectr is pleased to support the Digital League cluster and its network of digital professionals thanks to a community mobile application with oriented use collaborative platform for the Cluster dedicated to the digital family. 

Digital League can centralize its community and bring it to life through news, events, sub-communities (clubs and committees), instant messaging...

Finally, Lina Benhalima announces the arrival of the 2024 edition of Digital Summ'r!

With nearly 300 digital professionals expectedthe Digital Summ'r is shaping up to be the must-attend back-to-school event for its community of digital professionals.

An event for learning, exchanging and sharing with peers, and developing your network to get your business back on track, thanks to concrete actions you can implement in your company.

📅 Last but not least, don't miss the L'LEcosystème agenda to make sure you don't miss out on any of the meetings, learning and networking opportunities offered by our local communities!

Take part in the show The ecosystem !

You run a community or business network whose members are located in or near the Lyon metropolitan area?

Would you like us to present your event in the The ecosystem ?

Contact us to assess together when and how we can add value to you through the The ecosystem : contact us!

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