Customer community :
animate your company's brand community.
The Platform and mobile App for your customer community.
La fidélisation, l’engagement et le sentiment d’appartenance sont au cœur de la stratégie des entreprises d’aujourd’hui : your customer community is your strength!
Choose an all-in-one community platform in your brand's colors to manage, engage and enhance your customer community.
Unite your customers and partners grâce à votre plateforme communautaire et l’application de votre brand community.
Add value to your marketing content (vidéos, photos, documents, articles…) à travers les actualités, les ressources et les événements que vous souhaitez leur partager.
Iugmentez l’engagement autour de votre marque to multiply the points of contact that will develop the customer loyalty, simplify customer interaction and feedback around your brand.
Finally, track your marketing data to mesurer l’activité et l’engagement généré par vos nombreuses actions d’animation de communauté.
What is a customer community platform?
A customer community animation platform is a digital tool designed to engage, retain and energize a customer community around a brand, product or service.
La communauté de clients ou d’utilisateurs permet d’améliorer l’expérience client : centralize interactions, simplify exchanges with the company and offer exclusive content (events, discussions, resources, challenges).
Grâce à des fonctionnalités comme la création et la diffusion de contenus (articles, vidéos, podcasts, documents…), les forums, private groups, messaging, the customer community platform promotes engagement and turns customers into ambassadors.
Take advantage of direct feedback from your customers to refine your offering, continuously improve your products or services, and even integrate them into your innovation process.
Real leveraging customer relationsthis community platform improvesuser experience and strengthens proximity to the brand.
L'istening, the loyalty and thecommitment are at the heart of today's business strategies: your customer community represents a real growth lever!
Building a community of customers means marketing asset which helps you raise brand awareness, cultivate proximity with your customers and foster engagement.
How can you retain and engage your customer community?
Add value to your marketing content
Easily distribute your marketing content through your community media (videos, photos, articles, documents...), without limits or restrictive algorithms.
Boost your sense of belonging
Enhance your brand universe with a highly personalized platform and community App. Stay close to your customers.
Engage and measure your community
Consolidate the life of your community into a single Platform and App that can be accessed at any time: news, events, discussions, calendar, messaging, sub-communities... and measure community activity and engagement.
The community marketing platform for your customers that makes your life easier!
The complete tool for managing and engaging your community of customers and ambassadors
A community platform AND a mobile app, 100%, customised with your identity brand!
Enhance your brand and engage your customers and ambassadors grâce votre plateforme de gestion et d’animation de communauté :
- Create a modern website for your community: modifiez et personnalisez votre site vitrine à vos couleurs, en toute autonomie, jusqu’à une intégration graphique évoluée pour être au plus proche de votre univers de marque.
- Easily manage and update your marketing database (individuals and company) : coordonnées, dates et niveaux d’adhésion, champs personnalisés…
- Search, segment, classify and filter your members according to personalized criteria.
- Send e-mail campaigns personalized and targeted.
- Engage your customer community with a private community space : fil d’actualités, contenus marketing et ressources (vidéos, podcasts, articles, documents…), événements, forums, annuaires, messagerie…
- Create and manage groups (sub-communities) par métier, secteur, thématique, localisation…
- Create and manage events for your company and your customers, ambassadors and prospects : site web événementiel, billetterie, badges, campagnes e-mailings, exposants, partenaires, conférences, sessions, networking…
- Measure community ROI of your actions. 1 action = 1 piece of data collected to enhance the data marketing of your community marketing platform.
Discover the all-in-one community platform that unlocks the power of your marketing.
Take advantage of a personalized demo with an expert in community building.
Customizable registration forms
Member and partner company management
Automatic payment and renewal of memberships
Members and partners directory
Targeted e-mail campaigns
Send notifications to your mobile App
One-click modification of profile information
Attach members to your groups
The community platform... that does more!
Take it to the next level...
Discover the all-in-one community platform for engaging your community.
Go even further...
Discover the Online Community Platform,
100% with your brand identity!
Stay connected at all times...
Discover the All-in-One Community App,
100% with your brand identity!
Discover how SuperConnectr helps you manage and engage your brand's community.
Take advantage of a personalized demo with an expert in community building.
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