Legal information

Privacy policy for superconnectr.com websites

This page describes the conditions under which SuperConnectr processes personal data collected from individuals (customers, prospects, etc.) in the context of their browsing on the https://superconnectr.com website (and its marketing versions) or their exchanges with SuperConnectr employees.

1. Preamble and scope of application

SuperConnectr is committed to protecting your privacy. This Privacy Policy governs SuperConnectr's data collection, processing and use practices. It also explains the choices you can make about the way your information is collected, used, and modified. If you do not agree with these practices, you should not use the Web Sites.

This Privacy Policy is updated regularly. SuperConnectr will post any changes to the Privacy Policy on this page and, if the changes are material, will send you a more personal notification by e-mail.

In any event, SuperConnectr encourages you to periodically review this Privacy Policy.

If you have any questions about this Privacy Policy or the processing of the information you provide, please send an email to contact@superconnectr.com or by post to SuperConnectr, 33 rue de la République 69002 Lyon, for the attention of the Privacy Department.

2. Categories of Data that you communicate to SuperConnectr

In general, You may access the Site without disclosing any personal data. SuperConnectr does not process any information that would allow You to be identified by name, directly or indirectly, unless You voluntarily provide us with such information by answering forms that may be provided to You or made available to You on the Site.

On the Site, the personal data that may be requested by SuperConnectr is your surname, first name(s), telephone number, e-mail addresses, current position(s), company(ies) to which You belong, country, IP address (hereinafter the "Data").

This Data will be processed electronically and will be stored by SuperConnectr in databases located exclusively within the European Union.

Use of the Site is personal. You may not, at any time, communicate to Us the Data of other persons.

3. Recipients of your Data

SuperConnectr may also transfer your Data to its partner, the company HUBSPOT, used for CRM solution purposes.

This US-based company is Privacy Shield certified. The Privacy Shield is a self-certification mechanism for companies established in the United States which has been recognised by the European Commission as offering an adequate level of protection for personal data transferred by a European entity to companies established in the United States. This mechanism is therefore considered to offer appropriate guarantees for such data transfers.

Furthermore, in order to guarantee the correct application of the RGPD, we have concluded agreements with this recipient that strictly govern the protection and security of your Data and the respect for the exercise of your rights.

Apart from the cases provided for in this article, your Data will not be communicated or transferred to third parties.

All recipients of your Data are required to respect its confidentiality and to process it only for the purposes described in article 5.

However, SuperConnectr may be required under the Act and/or the GDPR, or by the operation of any other applicable law, to disclose your Data to other third parties pursuant to a court order, warrant, decree or other applicable law and/or regulation.

4. Purpose of processing and how long your Data is kept

When you provide us with your Data, SuperConnectr will process your Data for one or more of the following purposes:

4.1 Communication with you

• Request a demo

We will respond to your requests for product demonstrations, as well as any other questions You may send Us, via our contact form. When You send Us a form, You agree to communicate Your Data to Us and to receive our communications. To this end, SuperConnectr may respond to you by telephone and/or email.

• Purposes and duration of processing

For these treatments ;

We keep your Data for the duration of our exchanges and for a maximum period of twenty-four (24) months from your last contact with Us (e-mail, telephone call, etc.). At the end of this period, your Data is deleted;
And pursuant to Article 6, paragraph 1, point (f) of the RGPD, We have a legitimate interest in processing your Data for the purpose of answering your queries and sending You the information You have requested.

4.2 Subscribing to our Newsletter

You may receive our newsletter in order to keep You informed of our activity by providing Us with your e-mail address. You may refuse to receive this newsletter at any time, in particular via the link that will be indicated in the emails that You will receive for this purpose.

For this purpose, We process your Data:

• For a maximum period of twenty-four (24) months from the date of your last contact with Us (e-mail, telephone call, etc.);
• On the basis of your consent, in accordance with Article 6, paragraph 1, point a) of the RGPD.

4.3 Site traffic

When you visit the Site, SuperConnectr uses cookies placed by third parties in order to produce statistical reports, in particular on the number of visitors to the Site, the page(s) consulted and the languages preferred.

A cookie is personal data if it enables you to be identified.

To this end, We process your Data. For more information, including details of the cookies used to process your Data, please consult our Cookies policy.

If You have expressly consented via the Cookies banner, SuperConnectr may in particular use your Data for marketing purposes, in order to analyse the Site and to measure the number of visitors to it.

Once You have consented to the deposit of Cookies, You will be able to object to their use at any time by one of the means set out in our Cookies policy.

For this purpose, We process your Data:

For a maximum period of thirteen (13) months from the time your consent is obtained under the conditions set out above (the processing periods per Cookie are detailed in our Cookie policy);
On the basis of your consent, in accordance with Article 6, paragraph 1, point a) of the RGPD.

5. Your rights

You are reminded that in the context of the processing of your Data, and in accordance with the provisions of the Law and the RGPD, you have the following rights:

• Right of access (Article 15 of the RGPD) ;
• Right of rectification (Article 16 of the RGPD) ;
• Right to erasure (Article 17 of the RGPD) ;
• Right to limit processing (Article 18 of the RGPD) ;
• Right to data portability (Article 20 of the RGPD) ;
• Right to object (Article 21 of the RGPD) ;
• The right not to be subject to a decision based exclusively on automated processing, including profiling (Article 22 of the RGPD).

All the rights listed above are personal and can only be exercised by the persons who have communicated their Data to SuperConnectr.

To exercise your rights or to make any other request concerning the processing of your Data, you may contact SuperConnectr by contacting our Data Protection Officer by e-mail at the address indicated in Article 2.

When you contact SuperConnectr directly, by whatever means, SuperConnectr reserves the right to keep a record of this correspondence for as long as is necessary to process the request contained therein. Data used to establish proof of the exercise of your rights are subject to an archiving policy for a period of 5 years as evidence.

If You believe that the processing of Your Data does not comply with the GDPR, You may lodge a complaint with the supervisory authority. In France, the supervisory authority is the Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy, TSA 80715 - 75334 PARIS CEDEX 07, or refer the matter to the competent courts.